Salon Terms of Service Agreement

Please read these Terms of Service ("Agreement") carefully before using and engaging with the services provided by Ippodaro Natural Salon. By accessing or using the Website or our services, you agree to be bound by this Agreement.

In addition, you agree to our SMS Messaging Terms and Conditions: 

In addition, you agree to our Messaging Privacy Policy: 

Services Offered

We are the San Antonio salon that prioritize your health while enhancing your natural beauty. We offer a number of different services listed at and specialize in helping you navigate your hair goals. How? By addressing scalp sensitivities, hair loss causes, thyroid implications, and hormone changes. Then, we guide you/suggest the services and products that fit your customized needs.

  • Booking and Appointments:
  • All appointments can be scheduled through our online booking system or by contacting our salon directly.
  • We encourage arriving on time for appointments to ensure the best service experience.

Cancellations and rescheduling can be made [


  • Payment for services is due at the time of appointment or as otherwise specified.
  • We accept cash, checks and all major credit cards.
  • Pricing is subject to change without prior notice.

Refunds and Returns

  • Online Shopping Return Policy
  • Unsatisfactory Services Received Policy: A 7-day grace period is granted to all guests after receiving services in which the stylist can provide additional services to ensure the guest achieves their original hair goal at no cost. However, this does not accommodate for a change in mind or drastic changes from what was originally discussed between the stylist and guest. If the need arises, the stylist holds the right to refuse further services to a guest.

Customer Responsibilities

  • Provide accurate and complete information when booking appointments.
  • Communicate any allergies, sensitivities, or health conditions to our staff.
  • Follow our salon policies for a safe and comfortable environment.

Intellectual Property

  • All content on the Website, including images, text, and logos, is protected by copyright and other intellectual property laws. 
  • Unauthorized use is prohibited.

Privacy Policy

  • We value your privacy. Our Privacy Policy outlines how we collect, use, and protect your personal information. 
  • By using our services, you consent to our Privacy Policy.


At Ippodaro Natural Salon, we prioritize the health and safety of our guests and strive to provide exceptional services. However, it's important to note the following disclaimers regarding allergies, sensitivities, and potential results associated with our natural hair salon services:

  • Allergies and Sensitivities: Our salon uses a variety of natural and organic products to cater to your hair care needs. While we take every precaution to ensure our products are gentle and safe, it's essential to inform us about any allergies or sensitivities you may have. Please let our staff know about any known allergies to specific ingredients when booking your appointment or during your consultation. We will make every effort to accommodate your needs and offer suitable alternatives whenever possible. However, clients with severe allergies are advised to conduct a patch test prior to their appointment to assess potential reactions.
  • Patch Test Requirement: For clients with a history of allergies or sensitivities, a patch test may be required at least 24 hours before your scheduled appointment. This test involves applying a small amount of the product behind your ear or on a less visible area of your skin. This precautionary measure helps us ensure your safety and prevent adverse reactions. If any redness, irritation, or discomfort occurs during or after the patch test, please contact us immediately, and we will provide further guidance.
  • Results and Expectations: Natural hair services can yield different results for each individual based on factors such as hair type, texture, and previous treatments. While we strive to achieve your desired look, it's important to understand that outcomes may vary. During your consultation, we will discuss your goals and provide a realistic assessment of what can be achieved. We encourage open communication to ensure your satisfaction with the final result. Keep in mind that some treatments might require multiple sessions to achieve the desired outcome.

Aftercare Recommendations

To maintain the results of your natural hair services and minimize the risk of adverse reactions, we will provide you with personalized aftercare recommendations. These guidelines may include specific products to use, styling

  • techniques, and precautions to take. Following these instructions will help extend the longevity of your hair treatment and promote healthy, vibrant hair.
  • By booking an appointment with Ippodaro Natural Salon, you acknowledge that you have read and understood the above disclaimers related to allergies, sensitivities, and potential results associated with our natural hair salon services. Your safety, comfort, and satisfaction are our top priorities, and we are committed to providing a positive and enjoyable salon experience.

If you have any concerns, questions, or need further clarification about our policies, please do not hesitate to contact us before your appointment.

Limitation of Liability

While we strive to provide exceptional services and maintain a safe environment, Ippodaro Natural Salon shall not be held liable for any damages, injuries, allergic reactions, or adverse effects resulting from any salon services or products provided. By choosing to receive our services, you acknowledge and agree to release Ippodaro Natural Salon, its employees, and representatives from any liability arising from such incidents. Clients are encouraged to disclose any allergies, sensitivities, medical conditions, or concerns prior to receiving any services.

Additionally, Ippodaro Natural Salon shall not be responsible for any loss, theft, or damage to personal belongings while on salon premises. Clients are advised to keep their valuables secure and under their supervision during their visit.

We prioritize the safety and satisfaction of our clients and take necessary precautions to provide a positive experience. However, it is your responsibility to inform us of any potential risks or concerns before receiving our services. If you have any questions or require further clarification, please feel free to discuss them with our staff.

By continuing with our services, you acknowledge that you have read, understood, and agreed to the terms outlined in this Salon Liability Limitation Statement.


We reserve the right to terminate or suspend access to our services for any reason, including violation of this Agreement.

Changes to Agreement

  • We may update this Agreement from time to time. 
  • Any changes will be effective upon posting on the Website.

Governing Law

This Agreement is governed by the laws of the Texas Department of License and Regulations(TDLR).

Contact Us:

If you have any questions or concerns about this Agreement, please contact us at  (210) 524-9744 or


Here at Ippodaro Salon (the San Antonio salon that prioritizes hair health), we are huge advocates for scalp health. Why? Well, in order to achieve any desired hair results, it’s important to get to the root of the problem (pun intended). 

Below, you will find a lot of information. We strongly recommend booking a consultation with one of our hair healers to properly identify your scalp needs. If you live out of state, schedule a virtual consultation, and we can do our best to help. (Sometimes, we need to take a close-up look at your scalp in order to properly identify your needs. We do this by using the Tricho-Derm — a tool that provides a magnified view of your hair follicles and scalp). 

*** Please note that the information below is hefty. That said, we are here to help you!