Thank you for shopping with Ippodaro Natural Salon. This Shipping Policy outlines the details of our shipping practices to provide you with transparency and clarity regarding the delivery of your purchased products.
- Orders are typically processed within 2 business days after payment confirmation.
- Please allow for additional processing time during peak seasons or promotional periods.
- We offer several shipping options, including standard shipping and expedited shipping.
- The available shipping methods will be presented to you during the checkout process.
- Shipping rates are calculated based on the weight of your order, the shipping method selected, and your delivery address.
- The applicable shipping charges will be displayed during checkout before you finalize your purchase.
- Please note that delivery times are estimates and may vary based on factors beyond our control, such as weather, carrier delays, and customs processing.
- Once your order has shipped, you will receive a shipping confirmation email containing tracking information.
- You can use this information to track the status of your delivery.
- Some products may be subject to shipping restrictions based on size, weight, or shipping regulations.
- These restrictions will be noted in the product description. Additionally, certain items may require ground shipping due to safety regulations.
- It is your responsibility to provide an accurate and complete shipping address.
- We are not responsible for orders that are delayed, lost, or misdirected due to incorrect or incomplete addresses provided by customers.
Shipping Changes and Cancellations
- If you need to make changes to your shipping information or cancel an order, please contact us as soon as possible.
- Once an order has been shipped, we may not be able to make changes or cancel it.
If you experience any issues with your shipment, such as delayed delivery or damaged items, please contact our customer service team at (210) 524-9744 or firstname.lastname@example.org. We will work to resolve the issue promptly.
- We currently offer shipping within the continental United States.
- If your location is not listed, please contact us to inquire about the possibility of shipping to your area.
- Standard Shipping: Estimated delivery within 3 to 7 business days.
- Expedited Shipping: Estimated delivery within 2 business days.